Work Experience

Seachest ACE Hardware

Cashier and Sales Floor Associate Part-time
January 2025 - Present
Virgin Islands, US

  • Delivered exceptional customer service by efficiently processing transactions, assisting with product selection, and resolving issues to ensure customer satisfaction and repeat business.

  • Maintained organized, well-stocked sales floor by restocking merchandise, creating appealing displays, and ensuring accurate pricing and signage.

  • Collaborated with team members to support daily operations, including inventory checks, opening/closing procedures, and store upkeep, contributing to smooth and efficient store performance.

The Home Depot

Merchandising Execution Team (MET) Associate Part-time
December 2024 - Present
Virgin Islands, US

  • Executed high-quality merchandising resets, bay builds, and product placement to enhance customer shopping experience and drive sales in alignment with company standards.

  • Collaborated with store teams and vendors to ensure planogram compliance, accurate signage, and on-time project completion across multiple departments.

  • Recognized for excellence with a Homer Award and honored as Associate of the Month for the Merchandising Execution Team, reflecting outstanding performance, reliability, and teamwork.

Banco Popular De Puerto Rico

Bank Representative - St. Thomas I
January 2023 - July 2024
Virgin Islands, US

  • Processed standard teller transactions for customers, including servicing client accounts, accepting loan payments, managing safe deposit box payments, cashing checks, balancing cash drawers, handling night deposits, and correcting discrepancies

  • Balanced automated teller machines, teller cash dispensers (TCDs) often totaling more than $100,000

  • Quickly established credibility with clients and remembered over 50+ names of regulars, creating a friendly rapport with customers

  • Assisted supervisors with audits and daily balancing of the vault, which exceeded $50,000

  • Completed 25+ customer transactions per hour with extreme attention to detail

Payless ShoeSource LLC

Sales Part-Time Associate
August 2022 - January 2023
Virgin Islands, US

  • Greeted guests upon arrival and explained current sales and promotions.

  • Assisted guests with inquiries regarding finding shoes and accessories to their liking.

  • Worked closely with customers to determine their needs and provide possible solutions.

Gerri Ripp Center for Career Development

Call Team Associate
September 2021 - May 2022
New Rochelle, NY

  • Answer incoming calls in an efficient manner.

  • Identify customer/client questions, concerns, and overall needs.

  • Provide accurate answers and solutions to customer/client queries.

  • Address customer/client complaints in a compassionate and patient manner.

LaPenta School Of Business

Classroom Technician
September 2020 - May 2021
New Rochelle, NY

  • Successfully managed virtual and hybrid technology for 100+ classes from September 2020 to May 2021, ensuring uninterrupted learning.

  • Enabled seamless communication between remote instructors and in-person students through proactive tech support and troubleshooting.

  • Contributed to the success of the LaPenta School’s hybrid learning model during a critical academic year by delivering reliable webinar and classroom tech operations.

  • Provided real-time tech support for remote instructors and in-person students, ensuring reliable audio, video, and connectivity for all sessions.

Center for Student Engagement

Student Assistant
September 2020 - May 2021
New Rochelle, NY

  • Assisted with day-to-day operations of a department or office, including clerical tasks such as filing, data entry, and answering phones.

  • Maintained and managed private student information in online and physical files.

  • Managed and oversaw bulletin boards and other displays announcing campus wide events and student support services.

  • Prepared and planned student events on campus and hosted ceremonies of up 50 people.

Department of Education

Administrative Assistant
June 2017 – August 2017
Virgin Islands, U.S.

  • Composed emails for administrative use

  • Organized and filed paperwork for record upkeep

  • Modified old form and email templates for administrative use

Wesley Methodist Church Afterschool Program

Administrative Assistant & Teacher’s Aide
October 2015 – June 2017
Virgin Islands, US

  • Prepared materials and equipment for student activities

  • Performed clerical and organizational tasks

  • Created highly engaging activities for students and parents alike.